Terms & Condition

Terms & Conditions – Synergy Global Hospital

Appointments at Synergy Global Hospital are subject to doctor availability and confirmation by the hospital.
Patients are required to provide complete and accurate information while booking an appointment.
Providing false, incomplete, or misleading information may result in cancellation or rescheduling of the appointment.
Appointment timings may occasionally change due to emergencies or other unavoidable circumstances.

Online payments are processed through HDFC Bank’s secure payment gateway.
Patients are responsible for providing accurate payment information while completing a transaction.
Synergy Global Hospital shall not be responsible for payment failures, delays, or technical issues arising from the bank, payment gateway, internet service provider, or other third-party systems.
In case of a failed transaction where the amount has been deducted, patients should contact their respective bank or payment provider for assistance.

Personal and medical information collected during the appointment booking process will be handled in accordance with applicable privacy and data protection laws.
Patient information may be used for appointment management, treatment-related communication, hospital records, billing, and other healthcare-related purposes.
Synergy Global Hospital takes reasonable measures to safeguard personal information against unauthorised access, misuse, or disclosure.
Patient information will not be shared with third parties except where necessary for healthcare services, legal compliance, or with the patient’s consent.

Synergy Global Hospital shall not be liable for any indirect, incidental, consequential, or technical loss arising from the use or inability to use its online appointment booking service.
Online appointment booking does not guarantee immediate consultation or treatment and is subject to doctor availability and hospital procedures.
The hospital reserves the right to reschedule or cancel appointments where necessary.
Synergy Global Hospital reserves the right to modify, suspend, or discontinue its online booking services or these terms without prior notice.